FAQ's

What payment methods do you accept?

We currently accept Visa payments only to ensure secure and reliable transactions.

How long does delivery take?

Our total delivery time ranges from 6-12 business days. Orders are processed within 1-3 business days and transit time takes an additional 5-9 business days.

Do you ship outside the United Kingdom?

At this time, we only ship within the United Kingdom.

Is shipping really free?

Yes, we offer free shipping on all orders across the UK with no hidden costs.

How can I track my order?

Once your order has been processed and shipped, you will receive a confirmation email with tracking details.

What if I need to make changes to my order?

If you need to modify your order, please contact us at support@festdress.shop or call us at +44 (789) 398-5385 before 5:00 PM on the same day the order was placed.

What is your return policy?

Currently, we don’t have a return policy listed. Please contact us directly for any issues or concerns regarding your purchase.

Contact Us

We’re here to help! Whether you have questions about your order, need style advice, or just want to say hello, don’t hesitate to reach out.

• Phone: +44 (789) 398-5385

• Email: support@festdress.shop

• Address: Fest Dress, 97 Brick Lane, London E1 6SE, United Kingdom

• Business Days: Monday to Friday

• Business Hours: 9:00 AM to 5:00 PM

We look forward to hearing from you!